DevOPS Series : Agile & Scrum

Introduction to Agile methods In software development, Agile practices approach discovering requirements and developing solutions through the collaborative effort of self-organizing and cross-functional teams and their customers. It advocates adaptive planning, evolutionary development, early delivery, and continual improvement, and it encourages flexible responses to change. The goal is to quickly show something to the stakeholder and have their feedback quickly and often and …

DevOPS Series : Agile & Scrum Read More »

Management Fundamentals : How to speak in public

Introduction The use of speech makes it possible to reason, convince, convey ideas, points of view, influence others through words and how to transmit them. Speaking is for us adults an act as natural as breathing or walking. However, speech is the result of a long apprenticeship, and the way of expressing oneself strongly defines …

Management Fundamentals : How to speak in public Read More »

Management Fundamentals : Reprimand Interviews

Why Reprimand Interviews are important ? How to react when facing a situation that we consider unacceptable on the part of an employee? How can we tell him of our dissatisfaction without creating a situation of tension to solve the problem? Saying what’s wrong, while maintaining healthy and correct relationships, without attacking or feeling assaulted, …

Management Fundamentals : Reprimand Interviews Read More »

Management Fundamentals : Follow-up Interviews

Introduction In the usual vocabulary, the word control is synonymous with verification, inspection, criticism, comparison. We also often tend to add this notion to certain bad memories of childhood, and thus experience control as an act of mistrust or humiliation. The employee often experiences it as a difficult moment to spend with his direct hierarchical …

Management Fundamentals : Follow-up Interviews Read More »

ITIL Introduction and Summary

What is ITIL ? ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, …

ITIL Introduction and Summary Read More »